DUBLIN--(
BUSINESS WIRE
)--The
"The Corporate Reputation of Pharma in 2023/2024 - The Patient Perspective - USA Edition - The Views of 314 USA Patient Groups"
report has been added to
ResearchAndMarkets.com's
offering.
This review contains the results of a November 2023 to late-February 2024 survey, answered by 314 US-based patient groups. The 314 respondent US patient groups specialised in a wide range of therapy areas - the largest representation (113 respondent patient groups) being cancer patient groups. The 314 stated that, collectively, they had actively supported and served some 12 million US patients during 2023/2024.
Continue reading, for details about:
The headline US industry-wide results of the 2023 survey.
The performance of the individual pharma companies included in the 2023 US analysis.
Summary of Results
Industry Wide
Several issues in 2023 may have influenced the opinions of US patient groups responding to the 2023 'Corporate Reputation of Pharma' survey, including: the affordability of prescription drugs, and shortages of prescription drugs. On the latter subject, drug shortages reached an all-time high in the US during the first three months of 2024 (which included the final two months of the 2023 'Corporate Reputation' survey period).
The perception of the pharma industry's reputation among respondent US patient groups declined in 2023, with 57% rating the industry's reputation as "Excellent" or "Good", compared with 65% saying the same in 2022. The year before that, the COVID-affected year of 2021, had seen the industry's positive rating peak at 67%. Between 2022 and 2023, sharp declines were reported by respondent US patient groups for:
the quality of pharma's patient-group relations;
its provision of patient information; and
its ability to improve access to medicines.
And, despite pharma's commitment to involving patients more in R&D, only 35% of 2023's respondent US patient groups rated the industry "Excellent" or "Good" at this - the first such decline in five years.
Key Insights:
The corporate reputation of pharma in the US, 2019-2023
Percentage of respondent US patient groups stating "Excellent" or "Good"
How good or bad the pharma industry was at carrying out specific activities in the US, 2023 v. 2022
% of respondent US patient groups stating "Excellent" or "Good"
What US patient groups say about pricing
The US runs a complex pricing-and-reimbursement system - which also happens to be in a state of considerable flux. 2023's respondent US patient groups urge all companies to be as transparent as possible, and to work with other healthcare stakeholders in supporting patients who cannot afford new medicines (and who do not qualify for federal funding). With new medicines averaging $300,000 list price in the US in 2023 - an increase of more than 35% over 20223 - the issue of pricing is likely to remain a top patient concern in the US for the foreseeable future.
"Somehow, the medications are available in other countries for much less, but we are billed/paying co-pays and deductibles that far outpace the costs of other health systems. So why? Let's talk about it."
- National breast-cancer patient group, USA
"Think about patients, when making pipeline decisions - even in light of the IRA [Inflation Reduction Act]. Patients before profits."
- National lung-cancer patient group, USA
"Companies should not treat patient engagement as if they are ticking off boxes. There should be meaningful engagement, co-led by patients and community organizations, that benefits everyone, and shows commitment to the patient community. Companies should reach out early in the R&D process."
- National hepatitis patient group, USA
"It is extremely difficult to maintain relationships, due to constant changes of [company] employees."
- National rare-disease patient groups, USA
"From our limited outreach to the pharma industry, I understand that they receive many requests, and have many layers of compliance. However, it is difficult, if not impossible, to understand the best way for patient-advocacy groups to work with pharma, and retain their independence."
- National skin-conditions patient group, USA
Companies included in the US element of the 2023 'Corporate Reputation' survey
The 37 companies featured in the US arm of the 2023 'Corporate Reputation of Pharma' survey were selected on the criteria of size of revenue, or, by request from companies or patient groups. They include:
AbbVie
Amgen
Astellas Pharma
AstraZeneca
Bayer
Biogen
Biomarin
Boehringer Ingelheim
Bristol Myers Squibb
Chiesi Farmaceutici
CSL Behring
Daiichi Sankyo
Eisai
Eli Lilly
Ferring
Gilead Sciences
Grifols
GSK
Ipsen
Janssen
Lundbeck
Menarini
Merck & Co
Merck KGaA/EMD Serono
Novartis
Novo Nordisk
Octapharma
Otsuka
Pfizer
PTC Therapeutics
Roche/Genentech
Sanofi
Servier
Takeda
UCB
Vertex
ViiV Healthcare
Companies are assessed on issues of importance to patient groups
Individual Company Findings for the USA, 2023 - and the Fastest Risers in the Rankings, 2023 v. 2022
The top-three rankings in the US in 2023 - out of all 37 companies
As assessed by respondent US patient groups familiar with the company:
Servier, 1st
ViiV healthcare, 2nd
Amgen, 3rd
The top-three rankings in the US in 2023 (out of 32 companies)
As assessed by respondent US patient groups working with the company:
ViiV Healthcare, 1st
Servier, 2nd
Gilead Sciences, 3rd
The top-three rankings in the US in 2023 - out of 15 'big-pharma' companies
As assessed by respondent US patient groups familiar with the company:
Amgen, 1st
Gilead Sciences, 2nd
Pfizer, 3rd
As assessed by respondent US patient groups working with the company:
Gilead Sciences, 1st
Amgen, 2nd
Roche/Genentech, 3rd
Key Insights:
The companies rising the most in the upper rankings in the US (out of all 37 companies), 2023 v. 2022, as assessed by respondent US patient groups familiar with the company.
The companies rising the most in the upper rankings in the US (out of 32 companies), 2023 v. 2022, as assessed by respondent US patient groups working with the company.
For more information about this report visit
https://www.researchandmarkets.com/r/qouqv6
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